Based on the success of a pilot Lunch & Learn session in November 2015, the Flagler County Chamber of Commerce has launched a new Lunch & Learn series. Designed to provide small business owners and operators valuable information on subjects vital to the success of their businesses, the introductory series provided participants insight into three basic management activities vital to operating a successful and sustainable business. The following sessions were offered in 2016:
This session provided an overview of how developing and operationalizing an effective plan to ensure profitability. Many business leaders feel they don’t have the time to create a business plan, which is critical and not doing so virtually assures less than optimal performance.
Finance & Profitability
Money is to business as oxygen is to humans. In many cases, small businesses owners do not have a clear understanding of where their money goes. The failure of not knowing is one reason why businesses do not succeed. This session explored this important connection and offer practical advice business owners can apply.
Customer Service Essentials
Customer service is what makes the small business world go around. Happy customers are part of the best marketing plan, and word of mouth marketing is priceless. Participants learned how to delight customers during this session.
Overtime Exemption Ruling
The Department of Labor released their overtime rule, marking another challenge for businesses across the state and nation. The rule, which takes effect December 1, 2016, doubles the salary threshold for which businesses must pay overtime. Employees making less than $47,476 a year are now required to receive overtime for any hours worked over 40 hours. The result of this ruling is that job creators may have to make difficult decisions about how to control costs while determining how they classify and pay employees.
Disaster Preparedness Planning
Businesses of all sizes should plan for more than just supply and demand. Floods, fires, hurricanes and security threats pose serious risks no matter where your business is located. Business models that incorporate preparedness, response, and recovery plans not only ensure they survive, but also thrive!
More interactive Lunch & Learn sessions will be scheduled for 2017. Sessions are typically held from 12-1:30pm at the Flagler County Chamber office at 20 Airport Rd, Ste C in Palm Coast. Cost to attend is $10 and includes lunch.
For more information, email Heather Edwards
or call direct at 386-206-0952