Based on the success of a pilot Lunch & Learn session in November 2015, the Flagler County Chamber of Commerce, along with SCORE
and the Palm Coast Business Assistance Center
, launched a three-part Lunch & Learn series in 2016. Designed to provide small business owners and operators valuable information on subjects vital to the success of their businesses, the introductory series provided participants insight into three basic management activities vital to operating a successful and sustainable business. The following sessions were offered:
Business Planning – April 20
This session provided an overview of how developing and operationalizing an effective plan to ensure profitability. Many business leaders feel they don’t have the time to create a business plan, which is critical and not doing so virtually assures less than optimal performance.
Finance & Profitability – May 18
Money is to business as oxygen is to humans. In many cases, small businesses owners do not have a clear understanding of where their money goes. The failure of not knowing is one reason why businesses do not succeed. This session explored this important connection and offer practical advice business owners can apply.
Customer Service Essentials – June 15
Customer service is what makes the small business world go around. Happy customers are part of the best marketing plan, and word of mouth marketing is priceless. Participants learned how to delight customers during this session.
More interactive Lunch & Learn sessions will be scheduled for 2017. Sessions will be held from 12-1:30pm at the Flagler County Chamber office at 20 Airport Rd, Ste C in Palm Coast. Cost to attend is $10 and includes lunch.
For more information, email Heather Edwards
or call direct at 386-206-0952